If you have forgotten your password, you can reset it using the 'Forgot Password' link on the login screen.
You have a limit of 5 unsuccessful login attempts before being locked out. If you are locked out, you will need to wait 1 hour before you can try again. Your superuser team cannot override this countdown for security reasons. It's recommended that you use the password reset button before exceeding this limit to avoid delay in accessing NHS At Work.